Mayday

 

One of my son’s favourite television shows is Mayday, chronicling the events leading to and resulting in airplane disasters – or in the case of a recent episode, what should have been a disaster.We found big lessons for the pilots of our communities, cities and towns.

In “Panic Over the Pacific” (Episode 6, Season 4), ChinaAirlines Flight 006 is bound for San Francisco.After an engine failure (one of four engines on a Boeing 747) that should cause no significant issues, the plane plunges 10 km in just 2 minutes.The undercarriage doors and horizontal stabilizers are ripped off the plane under the force of the plunge, yet the crew land the plane safely.By many accounts, they should not have been able to save the plane, then we find out that the plunge need not have happened in the first place.

The conclusion: the pilot caused the plunge by focusing on the one instrument that was telling him the plunge was starting and choosing not to believe it.Due to massive fatigue and jet lag, he was spatially disoriented and unable to simply adjust as needed to the engine failure.The investigators confirmed all instruments were in working order.All the pilot needed to do was look at the other instruments to see that the plunge was indeed beginning, disengage autopilot, and put his foot on a pedal.The corroborating evidence was on hand – as well as a simple solution.

The investigators offered two significant observations about this event that relate to the survival of humans on an airplane:

1.Focus on the “dashboard”, not one instrument. Attention to only one instrument – whether we believe it is right or wrong – provides us with only a sliver of information.A dashboard of instruments will send us more complete information and tell us if we are on the right track or not.Nothing is fully dependent on one instrument.

2.There is a reason why there is a human at the front of the plane. Autopilot is designed to solve the problems that we have come up with so far, but the creative human mind is needed when new problems arise that Autopilot can’t handle.In the case of our pilot over the Pacific Ocean, the pilot needed to intervene – just put a foot on a pedal.He didn’t, and they plunged to earth.

Compared to a human community, an airplane is a simple system.There is a chain of command and it is clear who is in charge.If we take a town, city, region, province, country, continent or even the planet, we can see that it is less clear who the pilot is – there are many.There are many destinations and modes of travel, but the investigators lessons still resonate and raise the following questions for a community of any scale in any setting:

1.What brings us together?What is important to us?

2.Who are we? Who has the power to get us to our destination?

3.What is our destination?What will it look like when we get there?

4.What are the wise ways to get to our destination?

5.What are diversity of skills and gifts we bring to get us there?

6.How do we knit all of the above together through the messy process of community?

In exploring the above, we find that there are many things that catch our attention; homelessness,residential densities, economic development opportunities, transportation and education systems, health care delivery, ecological impacts, parks and open spaces, opportunities for recreation, community development, energy generation, clean technologies, telecommunications, food security, urban design, emergency services, etc.There are many systems in place currently that monitor each of these.The question then is, are we watching all of them, or just one instrument like our pilot.Perhaps we do not all need to watch all of them, but we need to find ways and places to still do so.A collective sense of piloting is crucial to our survival.

This is ultimately about integrating pieces of information throughout a community system.It is about creating the time and places to connect the silos in our communities that look after the well-being of so much that makes our communities complete.A high school principal comes to mind who recently had a significant first experience: he was in the same room as people working for municipal and provincial government that were not in education.He pointed out immediately the value of this – they share interests, insights and information.How could this go further?What are the ways and places where we can attend to collectively noticing what the silos that serve us are noticing, so that we can share a common sense of direction?I offer the following:

1.Create the conditions for conversations that cross silos with the express purpose of noticing a larger picture and shared intention

2.Cultivate a common destination

3.Create a dashboard of instruments that monitor our progress to reach the destination

4.Create a culture of resilience and adaptability where change is welcome

In the case of our pilot above, his misjudgment was attributed to fatigue.I am curious about the frantic nature of work that seems so predominant these days.What are we missing by moving so fast?Are we noticing our instruments?Are we misreading them?Are we afraid of them?Are we mistakenly on autopilot? Do we have the right instruments?

How and when will we know if a Mayday call is legitimate or not?

The Audacity of the Autocity

If you build more roads, they will be immediately filled with cars. So think about how people move around and the options you can provide to them.  This is one of the messages I gleaned from the latest installment in the speakers series hosted by the U of A’s City-Region Studies Centre.  The presenter was Eric Miller, a professor of civil engineering at the University of Toronto, and the Director of U of T’s Cities Centre.

We have been building autocities for 100+ years in Edmonton.  There is no denying the impact the car has had on how people move from place to place in their communities.  The car is prominent in new subdivisions, where the home is attached to the two-car (minimum) attached garage.  The car is prominent in our investment in freeway construction.  The car is prominent in older neighbourhoods as we complain about the state of potholes.  The car is prominent as we move all over the city to get to the services we need.   The car is prominent as we complain about how many cars are out there with us and the time it takes to get to where we want to go.  The car is prominent as municipal and provincial capital budgets are consumed by the need to create and maintain roads.   The car is prominent in the declining health of people – and Earth.   The car is even prominent in government efforts to revitalize failing economic systems.

Please do not infer that I am against the car – I own a car and I enjoy it.  I have to confess that I am hungry for some balance, however.  And this requires rethinking how we think about our city experience and providing transportation options.  As my engineer friend would put it: mode split.

First question is why would a city want to look at transportation options.  Immediate response is that the more people use alternatives to the car, there is more room on the roads.  Providing options actually makes the investments we have made more effective.  Further, providing options improves the health of people in cities by creating opportunities to walk or wheel to some of our destinations.  Or carpool or use public transportation, which decreases pollution levels, hence our health again.  All of these improve the bottom line for municipal budgets – less money spent on building endless bigger and bigger roads and bridges (that we eventually add to the list of capital assets that we have to maintain when cities have difficulty maintaining what we already have).

The big question is around what will it take to generate viable opportunities?  Again, it means rethinking what we think about the city by asking what it will take to make the options viable.  We should be asking ourselves what makes a place worth walking in?  What makes a place safe to cycle in?  What are the destinations that need to be on the LRT line for me to want to use it?  What makes a place worth living in?  This isn’t about what comes first, the planning or the engineering.  They ought to occur simultaneously – this is the new conversation.  That is the ultimate form of planning.

There are questions that should be explored in every planning decision –  Are the connections within communities created and strengthened?  Are places to enjoy the city and each other created and strengthened?  Are our choices in the city healthy for us?

Design to Plan, Plan to Design

Last night I moderated a public session on behalf of the University of Alberta City Region Studies Centre.  The speakers were George Crandall and Don Arambula, and architect and landscape architect from the firm Crandall Arambula out of Portland, Oregon.  The topic – Regional Transportation: Lessons from Portland.

Regional planning is regional planning, wherever it occurs.  And there are some lessons for Alberta’s Capital Region and the government of Alberta.  The lessons I drew out for Capital Region planning as well as the Land Use Framework:

  1. There is a place for provincial government to ensure that local governments are  not only cooperating, but ensuring that they are producing a plan that is useful in the end.  This means what is “useful” needs to be well defined.
  2. Creating a growth management plan is not about just creating a plan, it is about creating ownership for a plan.  This occurs by working with the public.  Not just polls and workshops, but engagement where people roll up their sleeves and have an impact on the outcome.  Particularly if this process marries the interests of builders and developers (ie practicality) and citizens.
  3. Mechanisms to make a regional plan a reality are essential.  It is not enough to have a big plan and leave it up to local governments to implement.  Sample mechanism – public transportation authority, regional waste disposal strategies, regional land use design expectations and authority.
  4. Clear implementation plans and commitments are as much as the plan itself.  This implementation must factor in design front and centre to ensure the product created is what is desired.  A design purpose is front and center.
  5. In times of growth, we rely on Silver Bullets, to “just get us through”.  What we need is an overall plan.  That plan, must indicate what is to happen where.
  6. A plan that indicates what will happen where clearly delineates priorities for public infrastructure investment – best use of tax dollars.
  7. A plan that indicates what will happen where offers predictability and stability for developers and builders.  This will work well for some, and not well for others, but the direction must hold.
  8. It all revolves around great political intrigue – the creation of any plan is necessarily messy.  If it isn’t tough to create, then that is a sign that it isn’t the right plan.
  9. Imagine a jigsaw puzzle – each piece comes with a shape and a piece of the picture – is that clearly articulated for each piece of the region, or will it be for each region of the province?

In the end, we must design planning processes with the above expectations.  Then we must plan to work in design to make it work.